Welcome to Techie Inc., your reliable IT solutions partner! By using our services, you agree to comply with the following terms and conditions. These terms are designed to ensure clarity, security, and trust between you and Techie Inc.
1. About Us
We’re Techie Inc., a leading provider of IT services for small to medium-sized businesses. From security and backups to device setup and support, we’re here to make your technology work seamlessly, wherever you work.
2. Compliance with Legal and Industry Standards
We take compliance seriously. Here’s how:
- Data Protection: We adhere to data protection laws, ensuring all client and user data is handled with care and confidentiality.
- Jurisdictional Compliance: We ensure our services meet legal standards in every location we operate.
- Intellectual Property Protection: Both our intellectual property and yours will be protected and respected at all times.
3. Your Responsibilities as a User
To keep things running smoothly, here’s what we ask of you:
- Follow the Rules: You must comply with all applicable laws and regulations when using our services.
- Account Security: Protect your account credentials. You’re responsible for all activities linked to your account.
- Responsible Use: Avoid any activity that could harm others, the service, or our systems.
- Keep Info Accurate: Ensure your contact and payment info is current and accurate so we can deliver services effectively.
- Be Proactive: Report any unauthorized use of your account or security breaches immediately.
4. Our Commitment to You
We’re here to support your business as it grows. With us, you get:
- Reliable, expert IT services designed to simplify your operations.
- Proactive security and backups to keep your data safe.
- Clear and friendly customer support whenever you need us.
5. Limitations of Liability
While we work hard to provide exceptional service, there are some things we can’t control:
- We’re not liable for issues beyond our reasonable control, such as internet outages or third-party service disruptions.
- Our liability for any claim related to our services will not exceed what you paid us for those services in the last 12 months.
6. Changes to These Terms
We might update these terms from time to time to improve your experience or ensure compliance. We’ll notify you of major changes, and your continued use of our services means you accept the updated terms.
7. Termination of Services
We reserve the right to suspend or terminate your account if you breach these terms. If you wish to terminate your account, just contact us, and we’ll guide you through the process.
8. Got Questions? We’ve Got Answers!
Need clarification or support? Reach out! Our friendly team is here to help you every step of the way.
Phone: 1-800-993-2245
Email: support@techie.support
Thanks for choosing techie Inc. We’re excited to grow with you and ensure your tech always works where you work.
The techie Inc. Team
SMS Terms and Conditions
SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you consent to receive text messages from Techie Inc., you may receive messages related to appointment reminders, technical updates, account notifications, promotions, or customer support inquiries. Techie Inc. tailors the types of messages sent to align with the services we provide to you.
For example: “Hello! Thank you for reaching out to Techie Inc. How can we help you today? Reply STOP to opt out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms of Service.”
(Standard messaging disclosures should be added when applicable.)
Message Frequency
Our SMS message frequency will vary but may range from 50 to 1,000 text messages daily across all users.
Potential Fees for SMS Messaging
Many carriers charge fees for each message sent or received. This cost may vary based on the carrier’s pricing structure and whether the message is sent domestically or internationally. Please check with your mobile carrier for more details.
Opt-In Method
Customers may opt in to receive SMS messages from Techie Inc. through intake forms available on our website (https://www.techie.support/contact). Rest assured, this agreement for SMS consent will not be shared with third parties for marketing purposes.
Opt-Out Method
You may opt out of SMS messaging from Techie Inc. at any time by replying “STOP” to any received text message. Once you opt out, you will no longer receive any SMS communication from us.
If you wish to opt back in, simply reply “START” to one of our messages or visit our support page for assistance at https://www.techie.support/contact.
We prioritize your privacy and strive to ensure clear, dependable communication through our SMS services.
Have more Questions?
Whether you have questions about our services, need support, or want to learn more about how techie can benefit your business, our team is ready to assist you.